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8 things to know when using chauffeur services

Chauffeur companies are beginning to see an increase in demand for a variety of reasons. They are appreciated for providing a high quality service that is combined with great punctuality, privacy and convenience. However, the process of hiring this type of car is more complicated than using an Uber or hiring a taxi. Let’s take a look at eight of the main things to consider when hiring a chauffeur:

Customer reference

One of the first things to do before making a reservation is to verify the credibility of the company. This is easily accomplished by looking at reviews online or getting feedback from previous customers. Also, the actual company may be in a position to show some references from some of its regular customers.

Puntuality

Most chauffeur companies will aim to offer 100% punctuality to ensure they are consistently on time to pick up their clients. For the most part, they rely on a reservation system to help manage the precise movement and availability of their vehicle fleet.

Qualified drivers

The drivers are very experienced and highly qualified. Beyond the ability to have a decent understanding of the local area, they will be selected based on your behavior and attitude. In addition, they are likely to receive regular testing and training related to things like safety regulations and customer service.

High-end vehicles

Most of the vehicles offered by chauffeur companies will include the latest models from a series of luxury models. Some of the popular options include the BMW 7 Series or the Mercedes V-Class, S-Class or E-Class. The V-Class is a spacious and practical minivan for those traveling with a lot of luggage.

Great flexibility

Chauffeur companies that have been in business for a while are likely willing to provide a decent amount of flexibility regarding the service offered. This can be related to things like last minute bookings, unplanned return trips, or long wait times.

Complementary services

The additional services offered are likely to vary between chauffeur companies. Most will include the basics like up-to-date newspapers and magazines to give you something to do on the go. Drinks and free Wi-Fi can be included. Often times, some extras are only available on request. This may be related to something like having a cold bottle of champagne ready to drink. A child seat can be provided for those traveling with a young family. Also, for first-time travelers to a city, the driver can provide a local travel guide highlighting top attractions.

Route map

Many of the chauffeur companies will accept a route planned by the customer. This can include exact details of the route to take or simply asking the driver to pass certain places or attractions. In most cases, it will be beneficial to let the driver plan the best route because he will have in-depth knowledge of driving in a particular area.

Extra support

Many of the experienced drivers are in a position to provide additional support and guidance. They have the knowledge to help with things like the best places to visit in town, where to eat, or help you find a particular address. Additionally, for business travelers, there is often an upgrade option to provide VIP-style service that can be tailored to your specific needs.

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